FAQ ALFRED HOTELS

Alfred Hotels, what is it all about?

Alfred Hotels is a hotel brand with a promise to make the essence of luxury hotels accessible. To achieve this, the Alfred Hotels experience is built uncompromisingly around 6 essentials. For its first four locations, Alfred Hotels invites you to visit Compiègne, Biarritz (2), and Beaune.

How to apply at Alfred Hotels?

To apply, you can send us a spontaneous application by email at recrutement@alfredhotels.com.

How can I submit my feedback on an Alfred Hotels stay?

To share your feedback on your stay at one of our hotels, you can leave a review on online booking platforms like TripAdvisor or on the hotels' Google pages. Your feedback is valuable to us and helps us continuously improve our services.

What time is check-out at Alfred Hotels?

Check-out from Alfred Hotels is generally by 11:00 AM. If you need a late check-out, please contact the front desk in advance. We will do our best to accommodate your request based on availability.

What time can I check in at Alfred Hotels?

Check-in at Alfred Hotels begins at 3:00 PM. If you arrive earlier, we will do our best to accommodate you as soon as possible, depending on availability. You can also leave your luggage at the reception while you wait for your room to be ready.

Can you store my luggage and belongings?

Yes, we can securely store your luggage and belongings before your check-in or after your check-out. Please feel free to ask at the reception of your hotel to take advantage of this complimentary service.

Can I cancel my reservation at Alfred Hotels?

Yes, you can cancel or modify your reservation at Alfred Hotels. The cancellation and modification policies vary depending on the type of reservation made. Please check your booking confirmation for specific details or contact the hotel reception for assistance.

Are pets allowed?

Yes, pets are welcome at Alfred Hotels at no additional charge. Please inform the reception at the time of your reservation so we can prepare for your arrival and that of your furry companion.

What are the benefits of booking irectly on the Alfred Hotels website?

Booking directly on the Alfred Hotels website guarantees you the best available rates, exclusive offers, and priority for special requests. You will also receive dedicated customer service for any assistance before, during, and after your stay.

Is the reception open 24/7?

Yes, the reception at Alfred Hotels is open 24/7. Our team is available at any time to meet your needs and ensure your comfort throughout your stay.

Is Wi-Fi free?

Yes, Wi-Fi is free at all Alfred Hotels. You can easily connect and enjoy high-quality internet access throughout your stay.

Are children and babies welcome?

Yes, we are delighted to welcome babies and children at all our hotels. Stays are free for children up to 3 years old. We also provide free crib rentals (0-3 years) upon request. Please inform the reception at the time of your booking so we can prepare for your arrival. Subject to availability, please make your request at the time of booking.

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